In such a competitive industry, insurance agencies cannot afford to lose potential clients due to less-than satisfactory customer support. Answer 1 is a preferred vendor of the Insurance Agency Owners Alliance (IAOA) as well as several other regionally focused associations. We work with these associations directly to understand the needs of the insurance industry, which enables us to provide optimal virtual receptionist solutions. Through this experience, we know that obtaining new business and retaining current clients is a top priority for professionals in the insurance industry.
We understand the costs and time commitment involved in hiring and training in-house receptionists to handle claims, quotes, and after-hours emergencies. Our team is trained to handle the unique challenges of the insurance industry, removing the need for an in-house receptionist.
Penguin Air and Plumbing Case Study
See how a client’s poor experience and loss of customer retention with another provider led them to partner with Answer 1 long-term.
Our office, Skupin Law Group, PLLC, has been using Answer 1 for over 8 years now. They offer excellent service, very reasonable prices, and they have extremely fast email response times.
Skupin Law Group
Our customers commented that when they first spoke with [Answer 1] they were surprised, because they thought they had spoken with our in-house office staff.
Triple A Plumbing & Jetting
We feel confident that everything is handled as well as if you were in the office with us. I have never had a customer complain about the answer or the response they got from one of the staff.
American Home Guardian
I engaged Answer 1 to act as our third party call handling service and the experience has been stellar! The process to onboard was simple and easy and surprisingly fast. Answer 1 went from knowing nothing about our business to being ready to take calls in just a few short weeks.
I chose Answer 1 because every team member I spoke to gave me the sense of confidence in their skills. My emails were always acknowledged and answered promptly.
The nation’s leading 24/7 virtual receptionist team is ready to help grow your business. We hold ourselves to higher standards and are committed to providing exceptional service. Experience the Answer 1 difference.