Answering the phones in a timely, efficient, and professional manner is a critical part of operating a medical practice. Whether you need an after-hours answering service, or you need backup support for calls during operating hours, our experienced team of professional representatives will handle your calls with care, 24/7/365.
Our industry-leading customer service and appointment scheduling capabilities ensure that no call goes unanswered.
Assisted Living Locators
See how Answer 1 helped a senior living business offer a personal and professional touch that is necessary for these sensitive family matters.
Our medical virtual receptionists are available 24/7/365, as an extension of your practice. We’ll work with you to implement a customized solution that works for your practice, your patients, and your providers.
Our office, Skupin Law Group, PLLC, has been using Answer 1 for over 8 years now. They offer excellent service, very reasonable prices, and they have extremely fast email response times.
Skupin Law Group
I’ve only been with Answer 1 for about a month and a half and it’s one of the best decisions I ever made. They are amazing, very honest and I love them. The staff looks very committed and professional. I’ve had a great experience, so I really endorse their services. I’m a personal injury attorney and one of my colleagues within the community recommended them. Since I partnered with Answer 1, I noticed that I’m getting my leads captured and I’m getting really, really good feedback from my clients and opposing counsels. So, they’re doing a good job.
David of Scottsdale, Arizona
I'm a partner in the nation's largest cloud-based law firm. So, a virtual assistant type of platform is perfect for our business model. I was looking for that type of option and had looked at other services. Then a friend employed by Answer 1 knew of my business and suggested that I try the service out, so I did and Answer 1 fit perfectly.
Edmund of Columbus, Ohio
Our business is criminal defense and we do a lot of DUI's, and so we wanted to have an answering service that would be available to answer phone calls and screen them and just send us the DUI's and people that have emergencies – 24 hours. Partnering with Answer 1 has been great. Their representatives are always very polite and are nice to our clients. They do their best to try to ask appropriate questions to find out if it’s something that should be transferred to us or if it’s something that they can just go ahead and take a message. They’re very efficient, friendly, and professional.
Brooke of Phoenix, Arizona
Setup with Answer 1 was really easy and customer service has been really good. We use their virtual receptionist services for overflow calls and after-hours calls. Our business has a need for 24-7 availability from our clients and our attorneys aren’t willing to answer the phone, so we needed somebody that was available all the time. I've called and tested all the lines and Answer 1 was prompt, courteous and got everything correct. We’ve definitely seen conversion go up when clients are able to reach somebody immediately. It lessens the likelihood of the clients to move down the list to the next attorney that they'll find.
The nation’s leading 24/7 virtual receptionist team is ready to help grow your business. We hold ourselves to higher standards and are committed to providing exceptional service. Experience the Answer 1 difference.