Our service is second to none, which is why we offer a 21 day money back guarantee.
No questions asked.
How do the billing cycles work?
Answer 1‘s billing periods are 28 days (4 weeks) in length. The minute allotment of each plan corresponds to a single 4-week period. There are no rollover minutes. For example, if you choose the Professional Plan, you will be billed $525 every 28 days, and will get 300 minutes during each 28-day period.
What does the setup fee cover?
The setup fee covers the initial programming, onboarding, and training required for your account to go live.
What happens if I go over my number of allowed minutes?
If you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate. For example, if you are on the Professional Plan, you will be charged $1.75 per minute (base rate ($1.75 = $525/4 weeks divided by 300 minutes)).
How does the 21-day money back guarantee work?
The money back guarantee is only valid for the first 21 days of client service or 500 minutes of usage, whichever occurs first.